Uber Accident Lawyer New Orleans, LA

Typically, we call on rideshare services like Uber to make the responsible decision to avoid driving drunk or tired. However, there are times when, despite you making the correct choice of avoiding driving, you may find yourself the victim of a rideshare accident.

Unfortunately, these types of incidents can often raise many questions about who is held liable, which is why it’s critical you get into contact with our New Orleans, LA Uber accident lawyer without delay. Reaching out to our legal team at Kiefer & Kiefer promptly will increase your chances of building a solid case against insurance companies and any other third parties involved.

An Uber Accident Lawyer Can Provide Ease

Sorting through the logistics of whether Uber, an insurance company, or the rideshare driver is at fault can be overwhelming on your own. The nature of the accident can change who the liable party is. For example, if an Uber driver hits a pedestrian while giving you a ride, Uber’s insurance policy would cover that injury.

Since our New Orleans Uber accident lawyer has represented many rideshare accident cases, they know there are times when it can be very unclear who might be the liable party. If you decide to pursue a lawsuit, working with our attorneys should be a top consideration to pursue maximum compensation for your injuries.

What Causes Uber Accidents?

Many of us may assume that because Uber drivers are driving professionally, they will always act in accordance with the law and drive safely. The reality is that they are just as susceptible to distracted driving and irritation on the road as any one of us. Below are several common causes of Uber accidents:

• Fatigued Driving. Long work hours can greatly contribute to a rideshare driver’s performance. If a driver is working long hours or uses Uber as an additional side hustle, it’s likely they are going to experience more exhaustion. Drowsy driving can lead to poor judgment, reduced reaction time, and sometimes even nodding off while driving.
• Distracted Driving. Navigation apps can be a huge distractor for all people, especially rideshare drivers who need to be involved with passenger information such as pick up and drop off points. Other distractors that can alter focus from the road are conversing with passengers, eating or drinking, and changing music while driving.
• Unfamiliar Roads. Some rideshare drivers may move to a new city and immediately start ridesharing without becoming completely familiar with the area. If a driver isn’t sure where one-way streets are or when they might be approaching a necessary turn, this can likely cause sudden stops or incorrect turns. At times, this may lead to a rideshare accident.

Being involved in any car accident has the potential to change the way you ride in vehicles for years to come. More than anything, our New Orleans Uber accident lawyer wants you to have someone on your side, willing to fight for justice in your case.

If you feel you’ve been the victim in an Uber accident, please reach out to our lawyers at Kiefer & Kiefer for a free consultation.

What To Know After An Uber Accident

If you or a loved one have been involved in an Uber accident, you should contact a New Orleans, LA Uber Accident Lawyer. When a crash involving a rideshare service like Uber occurs there are several things we need to consider right away. First, it’s important to figure out who may be at fault. This could be the Uber driver, another motorist, or multiple parties. Depending on what happened, we might have the right to recover damages from more than one source.

Medical Attention And Documentation

After any rideshare accident, our health is the top priority. Seeking medical attention right away is not only critical for our well-being but also helps create a record of our injuries. This documentation will be important later if we need to make a claim. Even if we feel okay at first, some injuries can show up hours or days later, so it’s smart to get checked out regardless.

We also recommend documenting as much as possible while the incident is fresh. That means taking photos of the scene, vehicle damage, and any visible injuries. Collecting contact information for witnesses can also be useful. If we’re able to get a copy of the police report or case number, that should be saved as well. These details will help support our version of events down the road.

Communicating With Insurance Providers

When we’re speaking with insurance companies, it’s best to be cautious. Whether it’s Uber’s insurer, the driver’s policy, or our provider, we need to remember that their goal is to limit payouts. Giving a recorded statement too early or accepting an offer right away can affect what we’re able to recover later. It’s helpful to have someone who can speak for us when dealing with these conversations.

This is especially true in a busy area like Louisiana. Our award-winning New Orleans Uber Accident Lawyer will know how to guide you through the process and keep your interests front and center. We help people understand their rights after an Uber crash and work to make sure no detail gets overlooked.

Legal Support And Next Steps

We often hear from clients who aren’t sure if they even have a case. Maybe they weren’t seriously injured or aren’t sure who caused the crash. But rideshare accidents can lead to real financial stress, especially when medical bills and missed work start to pile up. That’s why our New Orleans Uber Accident Lawyer recommends consulting with a legal professional as soon as possible.

Whether we were riding in the Uber, hit by an Uber vehicle, or walking nearby, we may be entitled to compensation. Every situation is different, but taking that first step toward understanding our options is always a smart move. If you’ve been in an Uber accident in New Orleans or nearby, we can help you pursue the justice and compensation you deserve. Contact Kiefer & Kiefer today for a free consultation and let us help protect your rights from day one.

6 Important Facts To Know When Hiring Our Uber Accident Lawyer

Rideshare services like Uber have become a regular part of how we get around. But when an Uber ride ends in an accident, things can get complicated quickly. Whether you were a passenger, another driver, or a pedestrian, knowing your rights after a crash involving a rideshare driver is critical. At Kiefer & Kiefer, we’ve worked with clients on all sides of these accidents, and we understand how these cases unfold. If you’ve been injured in a crash involving an Uber vehicle, here are six key things to know.

Who Was At Fault Affects The Claim

One of the first steps in a rideshare accident case is figuring out who was responsible. The liable party could be the Uber driver, another vehicle’s driver, or both. Fault can affect whose insurance applies and how compensation is handled. Factors we often examine include:

• Traffic violations at the time of the crash
• Distracted or impaired driving
• Speed, road conditions, and weather
• Statements from witnesses or drivers
• Dashcam or surveillance footage

The Uber Driver’s Status Matters

Whether the driver was actively working at the time of the crash changes the way insurance is applied. Uber provides different insurance coverage depending on the driver’s status. There are three general periods:

• App off: The driver’s personal insurance applies
• App on, no ride accepted: Limited Uber coverage may apply
• Ride accepted or in progress: Uber’s full commercial policy applies

We look closely at trip records and app activity to confirm what coverage is available.

Injured Passengers May Have Multiple Options

If you were riding in an Uber and were hurt, you may be able to file a claim against more than one party. Depending on who caused the crash, you could be covered under the Uber driver’s insurance, Uber’s company policy, or another driver’s policy. We help passengers review:

• Whether the ride was active in the app
• Insurance coverage limits and exclusions
• Medical documentation supporting the injury
• How to coordinate claims across policies

Uber’s Insurance Doesn’t Always Pay Right Away

Even though Uber carries commercial coverage, that doesn’t mean payment is automatic. Insurance providers often request detailed documentation and may dispute parts of the claim. Some common issues we help resolve:

• Delays in accepting liability
• Requests for additional proof of injury
• Disagreements over medical care costs
• Attempts to settle for less than full value

In 2025, we obtained a $315,000 settlement for a client who sustained neck and back injuries in a car accident and received injection therapy as part of their recovery. This result reflected the specific medical treatment and impact on the client’s daily life. Every case is different, and results will vary based on the unique details of each situation.

Injured Drivers Have Rights Too

If you were driving for Uber and were hit by another vehicle, you may have both a personal injury claim and access to Uber’s coverage. These cases often involve both personal and company-level insurance. Things we often evaluate include:

• Driver status at the time of the crash
• Personal policy terms for rideshare use
• Whether the other driver has sufficient coverage
• Time missed from work and vehicle repair needs

Time Limits Apply To Rideshare Claims

Rideshare (and Doordash) cases are still personal injury claims, which means deadlines apply. Louisiana law generally gives victims one year to file, but it’s always better to act sooner. Early steps we help with:

• Collecting app data and driver logs
• Requesting insurance documentation
• Preserving evidence and photos
• Coordinating medical evaluations

If you’ve been involved in an accident involving Uber—whether as a rider, driver, or someone else on the road—it’s important to know where you stand. To speak with our trusted New Orleans, LA Uber accident lawyer, contact Kiefer & Kiefer today for a consultation.