Accidents involving rideshare drivers often happen when we least expect them. Whether you were a passenger, another driver, or even a pedestrian, knowing what steps to take after the crash can help protect your health, your rights, and your ability to recover compensation. Because rideshare companies like Uber and Lyft operate under different rules than standard drivers, it’s important to respond to these situations with care. At Kiefer & Kiefer, we help individuals who have been involved in these incidents take informed steps from the start.
Focus On Medical Needs First
After any accident, health and safety come first. If anyone is seriously hurt, call emergency services immediately. Even if injuries seem minor, it’s important to get checked by a medical provider as soon as possible. Some injuries don’t appear right away and could worsen over time. Medical records created shortly after the incident can also serve as important evidence if a claim is filed later.
Call The Police And Request A Report
Having an official police report can provide key documentation for insurance and legal purposes. If you were involved in an accident with a rideshare vehicle, make sure the police respond to the scene. Provide accurate, clear information without making assumptions about who was at fault. Make sure to mention that the vehicle involved was a rideshare vehicle so that this is noted in the report.
Gather Information From Everyone Involved
It’s helpful to get the names, phone numbers, and insurance details of everyone involved in the accident, including the rideshare driver. If you were a rideshare passenger, get a screenshot of your ride details from the app. This includes the driver’s name, vehicle, and the time and location of the trip. Also, take note of license plate numbers and vehicle descriptions.
Take Photos And Record Details
If you’re able, take clear photos of the vehicles, the scene of the crash, and any visible injuries. These photos can be useful later to show damage, road conditions, or anything else that may support your version of events. It also helps to write down everything you remember while it’s still fresh—such as how the crash happened, what was said, and what you observed.
Notify The Rideshare Company
Most rideshare platforms allow passengers to report incidents directly through the app. If you were involved in a crash while using a rideshare service, it’s a good idea to submit a report as soon as possible. Be brief and stick to the facts. This step may help start the insurance process, depending on how the company handles claims.
Speak With A Lawyer Before Accepting A Settlement
Rideshare accidents can involve multiple layers of insurance coverage, including policies from the rideshare company, the driver, and possibly other drivers involved. These insurance carriers may reach out with settlement offers, but it’s important not to accept anything before reviewing your options. You may be entitled to more than what’s initially offered.
Working with someone familiar with these types of claims can help you understand how to move forward. If you’re looking for our New Orleans, LA rideshare accident lawyer, our team at Kiefer & Kiefer is here to help you review your case. Contact us today to schedule a free consultation and learn what steps make sense for your situation.
