Rideshare services like Uber and Lyft have become part of everyday life. But when a crash happens involving one of these vehicles, the next steps are often unclear. Whether you were a rideshare passenger, another driver, or a pedestrian, it’s common to feel unsure about who to speak with or what rights you have. That’s why contacting a rideshare accident lawyer can make a meaningful difference. At Kiefer & Kiefer, we’ve helped many clients take action after being involved in rideshare-related incidents and understand what’s needed to move forward with confidence.
Determining Who Is Financially Responsible
One of the first things that needs to be figured out after a rideshare accident is who is legally and financially responsible. Liability can depend on a number of factors, including what the rideshare driver was doing at the time of the crash. If they were off-duty, their personal auto insurance might apply. If they were logged into the app or transporting a passenger, the rideshare company’s insurance may also be involved.
Without legal support, it can be difficult to know which policies apply and how to access them. We help clients sort out these issues by reviewing ride details, app activity, and insurance policies to identify the right path for pursuing compensation.
Protecting Your Ability To File A Claim
After an accident, insurance companies may reach out quickly with questions or settlement offers. While this might seem helpful at first, these early offers often don’t reflect the full cost of injuries, medical care, or missed work. Once a settlement is accepted, it usually cannot be reversed—even if the damages later turn out to be more severe than expected.
Having a lawyer on your side helps protect your right to file a claim that accurately reflects what you’ve been through. We often speak directly with insurers on our clients’ behalf to prevent unfair pressure and avoid rushed decisions.
Collecting The Right Evidence
Rideshare accidents sometimes involve details that aren’t included in a police report. Evidence such as app data, trip logs, communication between the driver and passenger, or vehicle tracking information may be needed to fully understand what happened. This type of information can be hard to access without help.
We work with clients to gather all available evidence, including statements from witnesses and medical providers, to build a clear picture of what led to the accident and how it affected our client’s life.
Evaluating All Available Insurance Options
Rideshare accident cases often involve multiple layers of insurance—personal policies, company-provided coverage, and even uninsured motorist coverage if another driver was involved. These policies can have different limits depending on the exact situation. We review every available source of coverage to identify how much compensation may be possible, helping clients make informed decisions along the way.
Helping You Focus On Recovery
Dealing with insurance companies, paperwork, and phone calls can be a major burden—especially if you’re dealing with injuries. Working with a legal team means you don’t have to take all of this on alone. We manage the process so our clients can focus on medical treatment and getting back to normal.
If you’ve been involved in a rideshare crash and don’t know where to turn, we’re here to help. Speak with our New Orleans, LA rideshare accident lawyer at Kiefer & Kiefer to learn about your rights and what steps you can take next. Contact us today for a free consultation.